The hospitality industry, has a different emphasis than the standard retail industry, while Customer Relationship Management (CRM) is important in both, CRM is is critical, and inventory control, while important, is less critical in hospitality applications.

Creating an optimal dining experience is crucial for success. Some of the considerations in a particular application are:

- Large user interface, touch screen and menu navigation/design for fast easy ordering by wait staff.

- Order printing or display in the correct preparation area (hot items may go to one kitchen sections while cold items to another) this keeps wait staff out of the food preparation areas, thus facilitating faster food preparation, better customer service, better customer experience, more profits!

- Correct Communication of a guests special requests through fast effective use of "Modifier Items" (No Dressing, Dressing-on-the-Side, Light Dressing etc., all selected from on-screen touch buttons or even a free form on-screen touch keyboard for precise communication.

- Tracking of which guest ordered what to more efficiently serve guests and present a more organized atmosphere.

- Add new items to a bill as often as needed and they are printed/communicated to the food or beverage preparers.