Here is a sampling of some of our installations, for all of these we created the database, installed the equipment and and provided training.

 Solutions: Point-of-Sale Installations in Retail Stores and Restaurants

Farrow & Ball - Paint and Wallpaper Manufacturer (Great Britain) Los Angeles, California

 Challenge: This international manufacturing company is opening a number of local retail outlet stores, special inventory ordering and international communication was needed.

Solution: The CREST A series, Complete Retail Express software with Custom programming for inventory control was the answer.

The database of items for sale was created from a company supplied spreadsheet. This is a manufacturer which does not use barcodes so the items are selected for sale from a touch screen menu much like that in a restaurant application. Custom reports were developed which detailed sales and quantities of stock available so that inventory levels could be maintained. The custom reports were in the form of text files which are automatically generated and sent to the company's ftp site.

Installation included category 5 cabling to four (4) computer work stations, and cabling to three (3) telephone sets, plus installation of a Panasonic telephone system. Telephone system programming and training of the store staff was accomplished prior to the grand opening.

The computer system is remotely managed using a VNC client. Point-of-Sale Systems provides periodic system maintenance to insure 100% system uptime.

 Here custom programming made possible a very simple to use inventory management and sales reporting system to a main office that was a continent away.

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 Solutions: Point-of-Sale Installations in Retail Stores and Restaurants

Camille Hudson - Shoe Store, Hollywood, California

 Challenge: This small retail store needed a system to keep organized and be very easy to use. The business was a start up so cash was at a premium. A security system, phones, back office computer and a labeling system were all needed.

Solution: A custom POS System, Keystroke POS software, Paycycle Solutions payroll service and SuccessFour Accounting, Tax and Consulting services.

Here the owners were designers who had a "feel" for how they wanted the store and the Point-of-Sale system to look. They built a custom counter from pressure treated wood covered in plastic with compartments for the cash drawer, receipt printer and keyboard.

Because the owners had other business investments they utilize Charles Carroll Associates services to provide full charge bookkeeping services in addition to accounting and tax services. All bills are paid by Charles Carroll Associates and sent to the owner for signature. Charles Carroll Associates obtains the POS information and bank statements with which to produce monthly financial statements and other reports for management to retain a good grasp of the financial condition of the business. Payroll is professionally managed through Paycycle Solutions, using direct deposit so once the owners approve the time sheets from the POS system the payments are made by the FREE direct deposit service.
Installation of a back office computer and barcode printer with a network router switch provide Internet access for payment processing and allows inventory to be labeled and tagged off of the sales floor.

Finally security is provided by the Remote View digital video system and the company utilized the SuccessFour program from Charles Carroll Associates, for monthly accounting, sales tax return preparation and annual income tax planning and return preparation.

 This custom Point-of-Sale System has a very unique look as designed by the store owners. Again comprehensive accounting and payroll services make store management from absentee owners very easy

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 Solutions: Point-of-Sale Installations in Retail Stores and Restaurants

Gemelli: Men's and Women's Clothing Store - Melrose Avenue, Los Angeles, California

 Challenge: This upscale retailer wanted a customized, very clean, sophisticated look for their point-of-sale system. Because they were also the manufacturer they needed to have an easy way to create inventory codes and barcode labels. Ease of use and speed of the sale transaction were critical as sales people needed to focus on customer service. Customer information such as sizes and preferences needed to be maintained as part of a customer database.

Solution: A custom set up using flat touch screen monitors with integrated magnetic strip readers and wireless laser barcode scanners utilizing bluetooth technology. The point-of-sale software is Complete Retail Express with credit card processing using a DSL Internet connection with the Payment Processing Integrator.

This company is both a designer and manufacturer of clothing, as well as a retailer. We designed a custom application using MS Access that will create both item codes and UPC codes after the designs are sent to be manufactured. The item codes utilize human readable letters and numbers to denote the class of item (men's, woman's or unisex) type (suit, pants, shirt, etc.) style, color, size and season. Previously the codes were simply sequential numbers with no useful function. Now it is a simple matter to move out of season merchandise to sale racks and keep a more accurate inventory.

A separate wholesale center is operated on the upper floor as a separate entity, with a sales station using the sale database on a central server.

 A very clean custom look was acheived in this Point-of-Sale installation, Touch Screens and wireless laser scanners complete the upscale look.

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 Solutions: Point-of-Sale Installations in Retail Stores and Restaurants

Blue Table: Popular Local Deli / Restaurant and Catering Company - Calabasas, California

 Challenge: This client was experiencing significant growth and starting to loose control of costs, and had difficulty in determining what was profit. Also, during peak times (lunch and early evening) significant lines of people were developing necessitating the need for a faster way to make transactions. A further complication; very, very limited space and the need to maintain a clean environment.

Solution: The CREST A series, Complete Retail Express software with credit card processing using a DSL Internet connection and the Payment Processing Integrator.

The touch-screen is easy to use and speeds transactions, as does the use of high speed Internet credit card processing, eliminating the need for a second sales station.

The small footprint of the CREST system (16" x 16") is no larger than the combined old cash register and credit card processing terminal. Because the CREST systems are self contained there are no wires and cables to become tangled and with only a power and Internet connection cleaning on and around the unit is fast and easy.

The system was delivered with the database in place minus quantities which were later inventoried. Training was accomplished in a single afternoon and the system went live the next day. Using a wireless Internet connection a laptop was used for back office functions and a full sized printer and fax machine (HP 6310) was used for report printing.

 During peak lunch and dinner periods the point-of-sale system significantly speeds up customer ordering and payments using a high speed internet connection.

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 Solutions: Point-of-Sale Installations in Retail Stores and Restaurants

Senna Cosmetics: Multi-Store Skin Care Company - Locations in Southern California

 Challenge: Multiple retail locations spread out over vast distances presented difficulties in control; standardization of procedures was needed and customer information needed to be shared between stores so that, for example, gift cards purchased in one store could be redeemed in another store. An easy-to-use system was required as the users were all licensed cosmetologists with little or no computer training. Also, transaction speed was critical as appointments all ended in 15 minute intervals creating a periodic bottleneck.

Solution: The CREST A series POS system with Complete Retail Express Enterprise Version software with credit card processing using DSL and cable Internet connection with the Payment Processing Integrator.

The touch-screen is easy to use and speeds transactions, as does the use of high speed Internet credit card processing. Due to local access ordinances, requiring low counter heights, the placement of the cash drawers under the processor and touch-screen elevates the work height of the screen and keypad by 8" creating a better ergonomic environment.

The CRE Enterprise software allows the headquarters office to receive daily updates on sales and make global price changes as well as share customer information. Custom reports were created to detail sales of various items which had different commission payments. The time punch function allowed better control of employee hours worked.

Also, remote access digital video systems were installed significantly reducing inventory shrinkage and allowing better management.

 Managing several stores is made simple by controlling inventory reordering, sale pricing and customers from a single location

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